Intake, Investigation, & Assessment
Child protective services agencies are legally required to respond to concerns about child abuse and neglect. Intake involves receiving and screening reports of possible harm to determine if intervention is necessary. Investigations are conducted to determine if children have been harmed or are at risk of being harmed. Assessments determine the level of risk and safety for children and evaluate families' strengths and needs regarding the care of their children.
Often, these services are provided by multidisciplinary teams or through a collaborative approach by public and private service providers. When children have been harmed or are at risk of harm, staff may seek court involvement to compel families' participation in services.
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